Home Physical Therapy Frequently Asked Questions (FAQ):
What is concierge, cash-based PT? We are an Out-Of-Network (self-pay) provider and do not bill directly to insurance companies. You pay us directly for each visit, which frees our PT up to give personal one on one services. Cash, credit, Venmo, PayPal
Do I need a referral or doctor’s prescription? No. In Louisiana, we have “Direct Access” to physical therapy meaning that you do not need a referral from your doctor to receive care from us. If you do have a script though, we can absolutely still see you!
Do you accept my insurance? We are an Out-Of-Network provider meaning that we are able to provide you with a detailed invoice at the end of each treatment session for you to submit to your insurance company – which may allow you to receive full or partial reimbursement depending upon your specific insurance plan. We also accept Flexible Spending Accounts (FSA) as well as Health Savings Accounts (HSA), cash, credit cards, debit cards, Venmo, PayPal, and Cashapp.
How many visits (sessions) will I need? It is impossible to know or predict the amount of visits you will require until we perform a thorough evaluation and examination. However the good thing is that by receiving one-on-one care (60 minute visits), you will require less treatment visits than at other clinics where you may work with a therapist for less than 15 minutes.
What equipment do you bring to my home or office? Portable treatment table, Treatment bag with equipment, KT tape, Needles for dry needling
What should I wear for my first visit? We suggest wearing loose-fitting and comfortable clothes for your physical therapy visits. Also, keep in mind that your painful area will be examined by your Doctor of Physical Therapy.
- if you have neck pain, wear a loose collared shirt for neck access;
- if you have lower back pain, wear a loose fitting shirt for lower back access;
- if you have knee pain, wear shorts or loose pants that roll above the knee;
- if you have shoulder pain, wear a loose fitting or sleeveless tee shirt.
Since you’re coming into my home, can I first review the therapist’s resume, license number, or any other background information on them? Yes. Upon request, we can email you our therapist’s resume, active license number, NPI number, history of continuing education courses, and areas of specialization and experience.
Can I see me testimonials and success stories for other clients like me? You can see testimonials at the bottom of this page.
Can you send me a receipt for my payments? Yes. We can email you detailed receipts upon request with a full billing breakdown including treatment codes, ICD-10 diagnosis codes, and more; so that your insurance will know exactly what is performed and done during each visit.
How do I learn more or inquire about cost, insurance, and availability? Call us at 318-278-0330. You can ask any questions you may have. We will discuss your symptoms, your goals, and the results you want. Then, we will determine if you are a good fit for our practice.
What is the cost per visit for mobile, physical therapy and wellness services? We charge $175 per session for in-person sessions with our licensed Doctor of Physical Therapy.